Refund policy

Our Returns Policy

  • 14 days from delivery to request a return
  • Items must be unused, in original condition, with packaging and protective wrap intact
  • Proof of purchase required

How to Start a Return

  • Email info@lyxpadel.com with your order number and reason for return
  • You're responsible for return shipping costs unless the return is due to our error or a fault

Refunds

  • Every return inspected on arrival, refunded to original payment method
  • Allow 5–10 working days
  • Original shipping costs refunded only if the return was due to our error or a fault